Look after your health

Access our range of forms or use our self-care guides to help you get the treatment you need

Welcome to the Ty Elli Group Practice Website

We are here to support our patients with all their medical needs

Your GP Practice

As a GP Practice, we are having to make difficult decisions that may affect the level of service we can deliver to our patients. The income we receive from Welsh Government to provide medical care to patients is insufficient for us to carry on providing the current range of services. Regretfully, you may see changes in the way services are delivered and the range of services we can provide.

For every patient registered with the practices, we receive just £111.40 each year and in return, we offer unlimited medical appointments and advice to our patients.  Recent activity data shows that last year (22/23) alone, GP surgeries in Wales received a total of 27 million phone calls, with 19 million appointments offered, 1.3 million referrals to secondary care made and a total of 56 million prescription items issued all within a population of 3 million.

At Ty Elli, just last month we answered over 8,000 telephone calls and delivered over 8,400 appointments, we issued over 32,000 prescription items, and processed over 12,000 items in the background in relation to sickness certificates, administration, text messages, and referrals.

For the vast portfolio of services that we offer in general practice in 2020/21 general medical services had only 6.1% of NHS Wales budget. The percentage of NHS funding spent on general practice has fallen by 30% since 2005 from 8.7% to 6.1%, while at the same time the services provided by the practice has increased.

he NHS has been chronically underfunded for years, and in primary care it has gone relatively unnoticed due to the dedication of GPs and practice staff to continue providing a service. The system is, however, on the brink of collapse and we can’t keep making up the shortfall for the NHS, we simply don’t have the capacity to do so. This saddens us as it is something we never thought we’d have to say.

Most recently, contract negotiations for GP Practices have broken down and are at a standstill. This has meant our hardworking staff have not received a cost of living pay rise, unlike the rest of the NHS workforce.

We are, therefore, asking for your help and support. There are few other medical services locally to “prop up” the system if we are not here. And there is no service that could take over the volume of work activity listed above.

Please help us to secure a financial rescue package from the Welsh Government by signing and sharing this petition before it’s too late. You can also help us by contacting your local Member of the Senedd (MS) We have to work together to try to keep GP Surgeries open and enable us to keep providing the current range of service. We are already witnessing GP Practices handing their contracts back to the Health Board, our fear is that more will follow.

If the situation doesn’t improve, we fear Surgeries will close and the services we provide will be lost, there are limited alternative services to rely on or to replace us. Sign and share the petition 

Further information can be found here

Key Patient Services

Opening Times

The surgery doors are open to patients:

Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM

Prescriptions

Patient prescriptions can be easily ordered via My Health Online.

New patients

If you’re new to the area, welcome.

If you live within our practice boundaries, you can register as a patient online or in person.

Appointments

We operate a mixture of same day face to face, phone consultations and pre-bookable appointments.


All conditions will be signposted to the most appropriate Clinician by our trained team of call handlers.

Download the MyHealth app

All of our support tools can also be accessed through the MyHealth App.

Download to manage your health online.

Our practice

Our practice team consists of experienced and knowledgeable doctors, nurses and professionals who provide the highest quality of care.

In addition, we have the backing of a wider group of healthcare professionals and organisations that we can refer our patients to.

We are committed to ensuring that all our patients receive the best possible service and treatment, whether this be via a GP or elsewhere. Thank you for choosing Ty Elli Group Practice.

Urgent Appointments

Urgent cases will be seen on the first day by the most appropriate and available physician.

Please note that children under 14 must be accompanied by a responsible adult.

Patients who are deemed to be eligible for an urgent appointment will be offered a ‘same day’ consultation. This could be in person, by phone or via another means.

Cancellations

We strive to give the best care to our patients. Non-attendance at appointments means thousands of our patients each year can’t be seen when they really need to be.

If you cannot make your appointment, please cancel at your earliest convenience. Thank you.

Health advice and self-help

Help 3

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Help 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Help 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Flu vaccinations

Having a flu jab can prevent serious illness. Have you had yours yet?

Self-help and self-care

We only have enough appointments to help those who really need us.

Can you treat yourself at home? Do you really need to see a GP?

Online symptom checker

NHS 111 has created a simple and easy to use online symptom checker.

Take a look at how you can potentially treat minor conditions without the need for a GP appointment

Online services

Help 3

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Help 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Help 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Online admin forms

Patients can simply carry out admin tasks through our website.

Common illnesses

Some conditions occur frequently and are not serious. You will not need to come into surgery, but you can instead administer self-care.

Reviews and procedures

We carry our reviews and procedures in our surgery, in the aim of supporting our patient’s ongoing health and wellbeing.

Paid private services

Some services such as travel vaccinations for example are not covered by the NHS. We are able to help our patients with private service they may require outside of normal service.

Hospital waiting times.

Hospital waiting times can vary by health board and of course by condition. To find out about waiting times that may affect you, find out more via NHS 111.