Self-help and self-care first
Do you really need a doctor’s appointment?
Before you make an appointment, it is important to consider what type of health issue you are dealing with. If you are experiencing minor aches and pains, it may be possible to self-treat at home.
Home remedies such as taking a hot shower, using a heating pad, or applying a cold compress can help alleviate the symptoms.
Over-the-counter medications such as paracetamol or ibuprofen can also be helpful. If you decide that home treatment is not enough, then you should consider making an appointment with your doctor. However, if you are dealing with a minor condition, such as a cold or a mild headache, you may want to consider visiting your local pharmacy first.
NHS 111 provides a simple online symptom checker – why not use this in the first instance to see if you can take steps to help yourself at home.
Common appointment requests that can be done by form
Booking an appointment
When you contact our trained call handlers at Ty Elli, you will be triaged to establish the most appropriate course of action for your need. The options are:
Same day face to face appointments
Based on your need you may be offered a same day face to face appointment.
Please be as open and honest as you can to our call handlers to ensure you are seen by the right person and at the right time.
Please note that photographs may need to be supplied to accompany your phone consultation in certain cases.
We have a limited number of appointments which can be pre-booked in advance.
These are limited but if your condition is not urgent, please contact the surgery to find out more on how you can book.
These appointments can typically be booked up to 2 weeks in advance
If you cannot administer self-care, please contact the surgery to book an appointment.
Our appointment lines are open after 8:30am.
We endeavour to minimise patient waiting times to see a Clinician but there are occasions, especially if you are an extra to a surgery that you many encounter a longer than expected wait. We thank you for your patience as we try and help all our patients as best, we can.
Our online forms
Please navigate to the required form below.
Blood Pressure Reading
Add as many past readings as you are able. This will give the clinician a better idea of your blood pressure overtime. If the reading is dangerously high, you should repeat it immediately and if it remains above 180/110 urgently contact NHS Direct on 111, or the surgery. If the reading is dangerously low, you should repeat it immediately and if it remains below 80/50 urgently contact NHS Direct on 111, or the surgery.